Packaging
• Multi-layer foam & bubble wrap over contact points
• 5-ply / 7-ply cartons with corner guards
• Moisture barriers & desiccants when needed
• Wooden pallet/crate for items
• Impact & tilt indicators on request
International Orders
Worldwide Shipping
Air & Sea Freight
Export-Grade Crating
Proforma Invoices
SWIFT Payments
End-to-End Support
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Indicative Transit Times
Actual timelines vary by product size, destination, and customs clearance.
| Region | Mode | Transit (Business Days)* |
|---|---|---|
| GCC (UAE, Saudi, Qatar, Oman, Kuwait, Bahrain) | Air | 1–3 |
| European Union | Air | 3–5 |
| Australia / New Zealand | Air | 3–5 |
| USA / Canada | Air | 5–7 |
| Rest of World | Air | 5–10 |
Sea freight is available for larger consignments; timelines vary by port.
Packaging & Handling
Handling
• Drop-test & transit simulation guidelines
• Fragile labels & handling instructions
• Photo / video proof shared before dispatch
• Spare hardware kits included when applicable
• Guided unboxing instructions for installers
Shipping Insurance
Coverage: Cargo insurance can be arranged on CIF / CIP / DAP shipments. It covers physical loss or damage during transit as per policy terms.
Recommended For: High-value items, bespoke builds, and multi-item consignments.
Claims Support: In case of damage, notify within 48 hours with unboxing photos / videos and packaging images. We’ll assist with survey / claim filing.
Exclusions: Normal wear, moisture from improper storage at destination, or handling after proof-of-delivery (unless noted at delivery) are generally excluded.
Duties, Taxes & Customs
We’ll include all required export documents. Some countries may require ID/KYC from the receiver before delivery.
Who pays duties? Under DAP/DDU, the buyer pays destination duties/taxes to the local carrier/customs. Under CIF/CIP, insurance is covered up to the named port/airport. Exact charges depend on your country’s HS codes and policies.
How to estimate? Share your delivery address—we’ll provide HS code(s) for your items so your broker or carrier can estimate duties, VAT/GST, and clearance fees before shipping.
